Bankruptcy Thomas Cook: Claims for damages opened today October 7th

The British Civil Aviation Authority (CAA) today activated Monday, October 7, the completion of the online refund application form for customers affected by Thomas Cook’s bankruptcy.

The form is available exclusively on  the Thomas Cook website of the CAA in the United Kingdom .

The refunds cover more than 360,000 vacation bookings with Thomas Cook, who have ATOL insurance, covering 800,000 trips.

Customers protected by ATOL who were abroad after the bankruptcy can also claim the cost of replacing travel segments or for flight delays.

As stated by the CAA, the  aim is to make payment within 60 days of receipt of the request , provided that the request is found to be valid.

Like the repatriation program, the ATOL reimbursements will be the largest such program ever undertaken by the CAA.

The British Civil Aviation Authority reminds Thomas Cook customers to visit the Thomas Cook has ceased trading website for more information  .

The return of the British tourist business has been completed

The repatriation of more than 140,000 British tourists abroad following the bankruptcy of Thomas Cook was completed this morning on Monday, October 7.

The last flight from Orlando arrived at Manchester airport at 08:35 with 392 passengers.

The largest “Peace Operation Matterhorn” repatriation project was launched on September 23, 2019. 150 aircraft from 50 partner companies were used.

It is noteworthy that 94% of British tourists returned on the date that Thomas Cook’s flight was scheduled.


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