Changing Power Company -What you should pay attention to if you are thinking about it

Thousands of households switch to electricity supplier. Shocking the number of customers who choose not to stay steady at one provider shows that consumers are looking for market opportunities, competitive pricing and the various power offers offered by companies.

In the electricity market, consumers are beginning to become familiar with the possibilities and freedom of movement provided by the liberalization of competition. More and more people will not hesitate to switch suppliers.

Beware of power bids

However, consumers need to be very careful about the choices of their electricity products.

EKIZIZO advises consumers to be especially careful in the buzzers that bombard us daily and urge us to change our electricity supplier.

In order for the consumer to benefit from switching providers and making money, he must be properly informed and active, know his rights and claim them.

However, the option of an alternative electricity supplier exists only in areas interconnected with the national electricity grid and not for the inhabitants of non-interconnected islands with the mainland electricity system.

Changing the electricity supplier by decision of the Ministry of Environment and Energy shall be prohibited if the debts owed to the existing supplier have not been settled or settled.

The three directives of EKIZO

  1. You need to calculate the power consumption in kWh on an annual basis. This means that you sum up the three (3) 4 month billing bills to see what your “energy profile” is and ask for a quote from the supplier.

Caution! Do not be distracted by the ads of various packages or offers for reduced charges for certain months (eg fixed, reduced kWh charge, etc.)

  1. Be aware that at any electricity supplier you go to the “Regulated Charges” (HEDNO, ADMIE, YKO, ETMEAP) and the charges of Third Party Municipal Charges, ERT, other charges, are the same regardless.
  2. Never sign a contract for a vendor change before carefully considering it. Ask for clarification on anything you do not understand. Compare bids with other providers before you end up.

Caution! Do not hurry to accept the offer or sign the contract can hide traps … Only when you are sure that you will benefit benefit move to change supplier.

The three golden rules

  1. Every household must know how much kWh it consumes on an annual but also a 4-month basis and how much money it spends on electricity excluding YKO, ETMEAR, Third Party Municipalities, ERT etc.
  2. Do not exceed 2000 kWh in 4 months, as the adjusted charges increase too much so the bills go up!
  3. There is no charge for HEDNO and ADMIE at night consumption.

The steps for changing a vendor

EKIZIZO suggests 4 steps you need to take to make sure you save money by switching your electricity supplier

Before signing the contract

Step one

Written Offer

– Request a written Financial Quote from several electricity providers for the price per kWh, based on your annual consumption. If you have night power, separate the corresponding kWh. The price of kWh does not include VAT

– The offer must also indicate the fixed monthly, monthly or quarterly (fixed) charge, day and night

Caution! Comparison between multiple suppliers is possible only when done on the same basis (eg per month, with VAT or without etc)

2nd step

Convention plan

Always ask for the draft contract – General Terms and Conditions – to be signed, study it carefully and ask for clarification on anything you do not understand.

They shall include, inter alia:

-the minimum duration of the contract, e.g. one year etc

-the kWh billing adjustment criteria (kWh billing increases)

-the amount of the “Guarantee” deposit

-the frequency of issuing the bills (monthly, bi-monthly etc.)


-How long does the supplier change (how many days)

– the consequences of having to terminate the contract before the agreed time expires (do you pay a fee and what is it?)

-if you have a problem with your account that you are targeting? Does the company have a dispute resolution process? – how you can be served where and how (eg personal, telephone, email, fax)

-what ways you can pay your bill

Step 3

Pay attention to contracts remotely!

You are allowed to sign a contract remotely (by phone, online). The contract is not required to be signed. Your telephone consent is also sufficient.

The contract must be sent to you within a reasonable time, as well as the Resignation Form. You have the right to withdraw within 14 days of receipt of the contract form.

Caution! Do not give your details over the phone and do not commit before considering the terms of the contract and you are sure to benefit from a change of supplier and even try to identify it.

After signing the contract

4th step

Always ask for a copy of the contract as well as any relevant documents you signed eg. request, package offer, etc. Keep a record of both the contract and the accounts

Check the bills for consumption in kWh, and for electricity bills, as well as regulated and third party billing (Municipality, ERT etc.)

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