Coronavirus- 10306: The telephone line for psychosocial support during Covid-19

The telephone line of Psychosocial Support 10306 coronvirus has been in full operation since Saturday morning , as announced by the Ministry of Health .

corona has brought us all face to face with a new reality and with profound upheavals in our daily lives and lifestyles, often causing unprecedented emotions,” the  health ministry said in a statement.

“In this climate and with a sense of scientific responsibility and social solidarity, the Ministry of Health and the National and Kapodistrian University of Athens (EKPA), took the initiative to organize and operate a program to help, counseling, psychological and social support of our fellow citizens by phone. “, Added in the same announcement.

Citizens, when they feel the need, can call 10306 , where they will have the following options:

  1. Providing psychological support in a 24-hour operation.
  2. Providing psychiatric care to patients with mental illness, from 8:00 to 20:00.
  3. Providing psychological support to children and families in a 24-hour operation.
  4. Providing psychological support to health personnel from 8:00 to 20:00.
  5. Providing social support from 8:00 to 20:00.

The helpline offers a window of dialogue, advice and hope  and enables people with mental health issues, such as anxiety, pathological fear and panic, to talk, support themselves and get closer to solving the problem.

The telephone support service is organized under the scientific guidance and supervision of the First Psychiatric Clinic of the Medical School of the National and Kapodistrian University of Athens (EKPA).

Also, at a scientific and operational level, the Federation of Psychosocial Rehabilitation and Mental Health Institutions “ARGO” , which participates with more than 160 specialists from 40 organizations, the National Center for Social Solidarity (EKKA), the Non-Profit Association Child “, as well as a large number of volunteer psychologists , who responded immediately to a relevant invitation from the Ministry of Health.

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