COSMOTE informs that the extreme weather phenomena that have occurred in Western Greece, mainly in Kefalonia, Zakynthos and Ithaca, have created in some places malfunctions in the fixed and mobile telecommunication networks, mainly in places where the electricity supply was interrupted. The technicians of the OTE Group located on the three islands intervene wherever and whenever possible. The work of restoring the operation of the networks is in progress.
To support and facilitate the communication of its subscribers in Kefalonia, Zakynthos and Ithaca, COSMOTE proceeds with the following actions:
- Suspends for one month any procedure for -permanent or temporary- blocking of all COSMOTE fixed, mobile and pay-TV connections in the affected areas.
- It offers free 1,000 minutes of talk time to all national networks and 10GB for mobile Internet, to all mobile subscribers – contract, prepaid and prepaid, individuals and professionals – valid until 17/10/2020.
The free minutes and GB will be given in two packages of 500 minutes and 5GB, which will be activated automatically from today 18/9 and on 3/10. Beneficiary subscribers will be informed about the activation of free airtime and Internet packages, via text messages (SMS).
GB and minutes that will not be consumed during each package, are not transferred.