Many questions about covid care should a case occur in Kefalonia or other islands, here is health plan in English.
Answers to frequent asked questions (FAQs)
Q. Who will cover the expenses of the management and hospitalization of a COVID 19 case?
A. Access to all required health services will be provided by the Greek State free of charge to visitors with no insurance coverage. In the case of EU citizens, all related costs will be covered and then handled according to EU rules and Guidance Notes.
Q: What happens if an infection is confirmed at a hotel?
A: In the event of a confirmed infection, close contacts of the case will be transferred to a separate quarantine accommodation at the expense of the Greek state. Remaining guests will continue their holidays.
Q: If someone misses their return flight because of illness or symptoms or misses prepaid accommodation is there a refund policy or other framework that could cover expenses?
A: Greece will cover transfer to hospital and medical costs as well as stay in quarantine hotel if needed. We urge airlines travel agents and hotels to offer maximum flexibility during this time of customer and regulatory uncertainty.
Q: Can a visitor provide the results of a molecular test (conducted up to 72 hours prior to arrival) to avoid being tested?
A: Subject to evaluation, such tests can be accepted.
Q: Health Protocols of Hotels. How is protocol compliance ensured? With whom should tourists communicate in case protocols are not followed?
A: The Ministry of Tourism is already preparing a focused plan of audits and we encourage all enterprises to seek third party accreditation. We have also set up a training and information website for employees and owners in order to ensure that the knowledge of the protocols is disseminated in a timely and responsible manner. Finally, we have established steep fines for those neglecting their duties. In case of complaints visitors can call the four-digit number 1572 of the Ministry Tourism.
* Please note: Restrictions, testing requirements, and mandatory quarantine measures are reported and updated based on official information provided to GTP Headlines by health and government authorities, and are subject to change – sometimes with little or no advance notice – depending on how successful Covid-19 management/infection rates reported at airports of origin and according to the European Union Aviation Safety Agency (EASA) guidelines.
For answers to questions not found above, travelers are advised to contact the closest Greek Embassy or consulate prior to travel or consult directly with the airport.