Ryanair: Better passenger experience in 2019

  • Lower prices – Find a cheaper price within 3 hours and we will refund the difference plus 5 € Fly Credit to your account
  • Accuracy in departures / arrivals – Either we will achieve 90% of the target (excluding EAK delays) or we will drop 5% next month’s
  • New Max Aircraft – New cab design, more foot space, more seats, the most eco-friendly aircraft on the market – since April
  • Customer service – All EU261 requests are processed within 10 days, 24-hour support, contact with a representative in 2 minutes
  • Improved benefits – Change the name to your free booking within 48 hours of booking
  •  Environmental actions – Carbon footprint reduction program & non-plastic flights
  •  New Frequent Frequent Flyer Option – Free Positioning, Fast Track & Priority Boarding with € 199 annual cost.
  • Digital Enhancements – New Best Selling Tool, Sports Tickets Sale, Multiple Travel Guides & Faster Mobile Application

Ryanair’s Kenny Jacobs said: “We are happy about new improvements in our customer experience by providing” more choices, lower prices, better service. ” Ryanair will ship 152 million customers this year, who will enjoy better services, lower prices, better arrivals / departures, improved customer service, the new Ryanair Choice Membership frequent flyer, and our Boeing news MAX “Gamechanger” aircraft, with more foot room and new cab design.

While customer experience improves, what is not changing is our low prices – we guarantee that you will not find any better, enjoying the widest range of destinations, without delays, with an extraordinary flight experience, with an even larger fleet, passenger traffic and itineraries.

source – tornosnews.gr

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