This is Jet2’s letter to its customers

In a letter to customers who have booked holiday packages in the Mediterranean, and in Greece, Jet2 informs about the changes in its flight schedule and gives them the opportunity to make a new reservation on the date of their absolute choice.

Yesterday we republished a report by the reputable Travel Weekly and then we publish Jet2’s informative letter to its customers.

The letter reads as follows:

«Important information about your booking

We’re sorry, but due to the unprecedented coronavirus (COVID-19) outbreak, your flight is no longer going ahead as we will be operating a reduced program.

Please see below for your affected booking (s).

We know how much you were looking forward to a well-deserved break. The good news is, we’re flying again from 15 July 2020 so you can book another flight for this summer.

To snap up this deal or any other flight, simply request a refund credit note to use to rearrange your plans straight away! All you need to do is log in to Manage My Booking and click on ‘cancel flights’ before midnight on 30 June 2020.

Alternatively, please wait for us to get in touch about your refund. We’re currently experiencing a much higher number of calls than usual – please wait for us to contact you. ”

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